The Power of Curiosity: Building an Inclusive and Equitable Workplace

Curiosity is often thought of as a personal trait, but in reality, it’s a game-changer for workplaces. A culture of learning, sparked by curiosity, can transform organisations into places where diversity, equity, inclusion, and belonging (DEIB) truly thrive. It’s about fostering an environment where people feel safe to ask questions, challenge assumptions, and learn from one another. When curiosity is embraced, it opens doors to deeper understanding, stronger connections, and fresh ideas that help everyone grow.

A Black woman with curly hair, wearing a beige blazer, gestures while speaking to a white man in an office.

Everyday Learning: Small Moments, Big Impact

Some of the most meaningful learning happens in everyday interactions—over a coffee chat, in a team discussion, or through personal reflection. Encouraging open conversations about different lived experiences, participating in cross-cultural mentoring, or simply asking thoughtful questions allows individuals and teams to grow.

Organisations that create room for informal learning—whether through storytelling sessions, lunch-and-learns, or casual team check-ins—help build understanding and empathy in a natural way. A quick chat with a colleague from a different background or listening to someone’s personal journey can shape perspectives. When employees approach conversations with curiosity instead of judgment, they help break down barriers, create trust, and foster inclusion as part of workplace culture.

Curiosity doesn’t just happen—it needs to be nurtured. Leaders play a key role in modelling and encouraging curiosity by asking open-ended questions, creating space for differing opinions, and valuing diverse perspectives. When managers prioritise learning and actively seek out opportunities to listen and engage with their teams, they set the tone for an inclusive and dynamic workplace. Creating a culture where questions are welcomed and knowledge-sharing is encouraged helps to break down silos and make learning an ongoing, everyday practice.

Curiosity also enhances problem-solving and innovation. Employees who are encouraged to explore different ideas and experiment with new approaches are more likely to uncover creative solutions to challenges. When organisations empower people to ask “what if?” and “how can we improve this?”, they cultivate an adaptive, forward-thinking culture that stays ahead of change.

The Risks of Not Encouraging Curiosity

A workplace that discourages learning is at risk of stagnation, exclusion, and disengagement. If curiosity isn’t nurtured, biases go unchallenged, misunderstandings persist, and diverse talent may feel unseen or undervalued. Without a culture of learning, employee dissatisfaction rises, turnover increases, and the organisation’s reputation can suffer.

Companies that fail to invest in learning may struggle to attract and retain top talent, miss out on innovative ideas, and fall behind competitors who actively cultivate a culture of growth. Employees now expect workplaces to support their development, and ignoring this need can be costly in many ways.

A lack of curiosity also leads to resistance to change. In today’s fast-paced world, businesses that are unable to adapt and evolve risk becoming obsolete. A workforce that is encouraged to ask “why” and “what if” is more likely to challenge outdated processes, drive efficiencies, and generate creative solutions. Without this mindset, organisations may find themselves unable to respond to emerging challenges or leverage new opportunities.

When learning is embedded into workplace culture, people feel a stronger sense of belonging. A culture that values curiosity and open dialogue helps individuals from all backgrounds feel seen, heard, and valued. Employees who feel they can bring their full selves to work are more engaged, productive, and committed to their organisation’s success. Psychological safety leads to higher engagement, increased innovation, and stronger collaboration—key components of an inclusive and thriving workplace.

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A Personal Reflection From ME

Curiosity is at the heart of building an equitable and inclusive workplace, but it starts with each of us. Seeking out different perspectives, engaging in meaningful conversations, and challenging our own assumptions can open new doors. One of the simplest ways to foster curiosity is to ask more questions—whether in a team meeting, over a coffee chat, or during a casual conversation in the kitchen. These moments of informal learning create connections, spark ideas, and help build a culture of inclusion.

Beyond the workplace, seeking opportunities to learn in different settings can be just as valuable. Attending networking events, joining professional groups, listening to podcasts, or reading books on new topics can expand our thinking and make us more effective in our roles. The more we step outside our usual circles and engage with new ideas, the more inclusive and innovative we become.

Creating a habit of curiosity also means embracing the unknown and being comfortable with not having all the answers. It’s about shifting our mindset from needing to be right to wanting to learn. When we listen deeply, explore new perspectives, and welcome feedback, we not only grow as individuals but also contribute to a more inclusive workplace culture where everyone feels valued and heard.

So, how can we all be more curious at work? Start by actively listening to others, asking thoughtful questions, and being open to learning from every interaction. Make time for casual chats with colleagues from different teams, engage in conversations beyond your immediate responsibilities, and embrace feedback as an opportunity to grow. Encourage knowledge-sharing and recognise those who bring fresh insights into discussions.

When curiosity becomes a habit, it transforms not just our workplaces but our lives. A culture of learning is more than a professional advantage—it’s a pathway to deeper understanding, stronger relationships, and a more connected and inclusive world.

Join the Conversation

I hope Mabinty Esho's DEIB Digest inspires you to embrace diversity and become an advocate for equity, inclusion, and belonging. If you’ve enjoyed reading this article and want to hear more of my thoughts, reflections, and insights, please like, comment, and subscribe!

Thank you for being a part of this journey towards a more inclusive and equitable world. Together, we can create a world where everyone feels seen, heard, and valued.

Until next time, stay curious, stay kind, and keep shining!